Privacy Policy

We, BeanCraft Limited, are committed to respecting and protecting the privacy of anyone using our site and the confidentiality of any information that you provide us with. This privacy policy explains how we use any personal information we collect about you when you use this website under the law relating to the General Data Protection Regulation 2018.

  • What information do we collect about you?

  • Emails

  • How will we use the information about you?

  • Marketing

  • Access to your information and correction

  • Analytics

  • Cookies

  • Other websites

  • Changes to our privacy policy

  • How to contact us

What information do we collect about you?

Website Visitors - This website is hosted by Squarespace. Squarespace collects personal data when you visit this website, including:

  • Information about your browser, network and device

  • Web pages you visited prior to coming to this website

  • Your IP address

Squarespace needs the data to run this website, and to protect and improve its platform and services. Squarespace analyses the data in a de-personalized form.

Customers - When you buy something on this website, we collect personal information from you to fulfil the order. We may collect information like your:

  • Billing and shipping address

  • Details relating to your purchase

  • Email address

  • Name

  • Phone number

We share this information with Squarespace, our online store hosting provider, so that they can provide website services to us.

As you go through the checkout, this site may auto-complete your shipping and billing address by sharing what you type with the Google Places API and returning suggestions to you to improve your checkout experience.

Payment Online - For orders placed online through our website, we do not hold sensitive payment details. These transactions are handled through Stripe.

NOTE - If we collect third party names and addresses, in order to send products on your behalf, as a controller, we will hold this information but will not use it for any purposes or share with a third party.

Emails

Order and Account Emails - We may email you with messages about your order or account activity. For example, we may email you to tell you that:

  • You’ve created a Customer Account

  • Your Customer Account password has been reset or updated

  • You’ve made a purchase

  • Your order has shipped

  • It’s not possible to unsubscribe from these messages

We share your contact information with Squarespace, our website hosting provider, so they can send these emails to you on our behalf.

How will we use the information about you?

We collect information about you to process your order, manage your account and, if you agree, to email you about other products and services we think may be of interest to you. We use your information, collected from the website, to personalise your repeat visits to our website.

We will not share your information for marketing purposes with companies outside BeanCraft Limited.

Marketing

We may send you marketing emails, which you can unsubscribe from by clicking the link at the bottom of the email. We share your contact information with Squarespace, our email marketing provider, so they can send these emails on our behalf.

Access to your information and correction

You have the right to request a copy of the information that we hold about you. If you would like a copy of some, or all of your personal information, please email or write to us.

We want to make sure that your personal information is accurate and up to date. You may ask us to correct or remove information you think is inaccurate and you can withdraw your consent to us holding information about you, at any time, by unsubscribing to our mail.

Retention

The General Data Protection Regulation states that the personal data we hold on customers ‘must not be kept for longer than is necessary for the purposes for which the personal data are processed’. We will hold your information for as long as the individual is deemed a customer i.e. unless they unsubscribe – (see Access to information and correction paragraph)

Analytics

This website collects personal data to power our site analytics, including:

  • Information about your browser, network, and device

  • Web pages you visited prior to coming to this website

  • Your IP address

This information may also include details about your use of this website, including:

  • Clicks

  • Internal links

  • Pages visited

  • Scrolling

  • Searches

  • Timestamps

We share this information with Squarespace, our website analytics provider, to learn about site traffic and activity.

Cookies

This website uses cookies and similar technologies, which are small files or pieces of text that download to a device when a visitor accesses a website or app. For information about viewing the cookies dropped on your device, visit The cookies Squarespace uses.

  • These functional and required cookies are always used, which allow Squarespace, our hosting platform, to securely serve this website to you.

  • These analytics and performance cookies are used on this site, as described below, only when you acknowledge our cookie banner. We use analytics cookies to view site traffic, activity, and other data.

Other websites

Our website contains links to other websites. This privacy policy only applies to this website so when you link to other websites you should read their own privacy policies.

Changes to our privacy policy

We keep our privacy policy under regular review and we will place any updates on this web page. This privacy policy was last updated on 13th November 2020.

How to contact us

Please contact us if you have any questions about our privacy policy or information we hold about you:

Note - If you have a concern about the way we handle your personal information, you should contact the Information Commissioner’s Office – ico.org.uk